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Privacy Policy

Privacy notice

 

Last updated 15 March 2024

Thank you for choosing to be part of our community at The Whisky Stock. We are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at help@thewhiskystock.com  

When you use our website, we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our website immediately.

This privacy notice applies to all information collected through our website, as well as any related services, sales, marketing or events. Please read this privacy notice carefully as it will help you understand what we do with the information that we collect

What information do we collect?

    We collect personal information that you voluntarily provide to us when you use our website include your registration details for purchasing and bank details for payment. The personal information that we collect depends on the context of your interactions with us. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

    Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information. This information is primarily needed to maintain the security and operation of the website and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. If you would prefer you can opt out of cookies but this may impact on your efficiency and ease of the website.

    Will your information be shared with anyone?

      We will never share your information with any third parties.

      Do we use cookies and other tracking technologies?

        Our website uses 'session cookies' and cannot work without them being enabled. Unless you tick the box instructing your browser to remember your username and password, these cookies will be deleted when you close your browser. The cookies will capture your first and last names, your email address and your customer ID. This information is needed in order to make your visit simple and more efficient.

        The use of your cookies on our websites may be used by Google Ads to offer personalised ads and offers within the Google network. Read more here: Google’s Privacy & Terms site.

        Is your information transferred internationally?

          Our servers are located in the UK. If you are accessing our site from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities. We will however take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

          How long do we keep your information?

            We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than needed.

            Do we collect information from minors?

              We do not knowingly solicit data from or market to children under 18 years of age. By using the website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data, we may have collected from children under age 18, please contact us at help@thewhiskystock.com.

              What are your privacy rights?

                You may review, change, or terminate your account at any time.  If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index.en.html

                EU User Consent Policy

                For users in the European Economic Area and the UK, this policy requires obtaining consent for cookies, local storage use, and personal data collection for ad personalization. Compliance is essential to avoid Google product limitations or agreement termination. If sharing personal data from third-party properties, ensure the operator complies with these requirements. To find out more please read here: https://www.google.com/about/company/user-consent-policy/

                Account Information

                  If you would at any time like to review or change the information in your account or terminate your account, you can.  Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

                  Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list. 

                  Do we make updates to this notice?

                    Yes, we will update this notice as necessary to stay compliant with relevant laws.

                    We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

                    How can you contact us about this notice?

                      If you have questions or comments about this notice, you may email us at help@thewhiskystock.com or by post to: Faith House, James St, Radcliffe, Manchester, M26 1LN.

                      How can you review, update, or delete the data we collect from you?

                        Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please email us at help@thewhiskystock.com.